Return Policy

Return Policy

You have the right to return your order within 14 days of receiving it without providing any reason. If you are not satisfied or wish to return or exchange a product, please contact us at customerservice@lamori-london.com. We are happy to help you resolve the issue as quickly as possible!

If your return request is approved, we will send you instructions on how and where to return the package. Please note that the costs for the return shipping to our supplier in Asia are at your expense. You can inquire about the exact costs with the courier of your choice.

If you exercise your right of withdrawal, the product must be returned to the supplier with all accompanying accessories and — if reasonably possible — in its original condition and packaging.

Upon receipt of your return, we will refund the order amount within 14 days, provided that the product has been returned in good condition.